Your questions
Buying a mattress
How do I know when it is time for a new mattress?
Comfort and support fade so gradually that it is easy to miss. If you no longer wake feeling rested — or you sleep better away from home — it is time to consider a new mattress.
My mattress still seems “good enough”. Why replace it?
Restful sleep helps you manage daily stress, resist illness and stay emotionally balanced. A supportive mattress allows your back to rest and recover — something an ageing mattress can no longer offer.
Why choose the best mattress I can afford?
A mattress's construction and components determine how long it performs. Investing in the finest quality you can delivers the best comfort over the longest time — a “bargain” is rarely a bargain for your sleep.
How should I shop for a mattress?
If you share your bed, shop together. Wear comfortable clothes and lie on each mattress in your usual sleeping position — on your side, rolling over, sitting on the edge. We recommend choosing mattress and foundation as a set, as they are designed to work together.
Where should I buy a King Koil mattress?
Visit an authorised King Koil retailer whose staff can explain the comfort layers, coil system and foundation. Keep your receipt and warranty card: the warranty covers manufacturing defects. For claims, contact your retailer, or PT. King Koil International Indonesia Customer Service if your retailer is unavailable.
What should I do with my old mattress?
Please do not pass it on. A mattress that has lost its comfort and support is not good for anyone — especially growing children, who need proper spinal support.
Still curious?
Ask a consultant